Black Ops patch & update status reports

by Dan on December 20, 2010

One of the more common Call of Duty: Black Ops questions I’ve seen lately is “When is Treyarch going to fix [insert issue here]?” When the game launched, I preemptively suggested that people either contact customer support or the CallOfDuty.com forums for assistance. That’s evolved, and now Treyarch has status posts for people who just want to follow along with updates, fixes, and tweaks.

The forums at callofduty.com are still the place to go to be part of the discussion directly with the developers, but there are platform-specific sticky posts that the devs are updating based on the feedback they get from the ongoing forum discussions. Based on what system you use to play Black Ops, you might want to bookmark the Xbox 360, PlayStation 3, PC and Wii threads. They are being updated separately as each platform may have unique issues — PC players, amiright?

So next time you say “What about this — are they fixing it?”, you have a place to go find out. If you don’t see your issue listed, jump into the conversation and report it. And once again I’d urge you to be polite about it, because you will get better results that way.

Oh, and a reminder — you can talk all you want in the comments below, but if you have something specific to report or some bug you need help fixing, you should still ask Activision’s customer support team or read & post at the CallOfDuty.com forums. I’m merely the messenger here.

  • Samuelmatalon

    If you are only the messenger… so, thx for the msg…

    If wasn’t for that post i wouldn’t know about that.

  • http://twitter.com/th3n1nja death2u

    The Call Of Duty…Call Of BS…Forums are worthless…sent my issue to Activision…lets see if thats any better or not…

  • http://twitter.com/th3n1nja death2u

    I cant get in to any multiplayer game consistently…the game loads to lobby, I see the other players, then it loads the screen with the bar at the bottom and map picture. The loading bar loads to the end spinning circle comes up and spins forever. Been seeing this since the night of the 17th.
    About 10% of the time I try to get in to a game I get in. To try I again I have to back out the the Xbox dashboard via the controller and reload the game again.
    It is not my internet, Bad Company, Halo Reach, Madden, Medal Of Honor all work just fine.

  • http://oneofswords.com/ Dan (OneOfSwords)

    So, take all that really good detailed info and send it to the customer service link above.

    Seriously — nobody is going to see your info here that can help you.

  • Djozzy2610

    Any chances of having my money back for an half hearted PS3 version. Didn’t think so.. I hope your company dies.

  • http://oneofswords.com/ Dan (OneOfSwords)

    KC, you didn’t even give me a chance to answer.

    Can you get your money back? Maybe, but you have to check with the store where you bought it. Many of them at least want you to have your receipt before they even start a discussion. So contact the store and ask what their return policy is — all their employees will know.

    Meanwhile, if you are having technical issues that are preventing you from enjoying the game, ask Activision’s CS team — that’s why I put the links in the article above. I’ve heard from people having connection issues that those issues were solved with some help from CS.

    And for other issues — as it says above — the team at Treyarch is still updating the game and keeping you up to date on the progress. I linked it above but here’s the PS3 thread again. Treyarch is working on those updates based on player feedback — so if you can actually articulate what problems you are having in the forums, you might find those problems wind up being solved. They update that thread often and if you can be specific about what you see that you don’t like, that’s going to do the most good.

    And ultimately, if you decide the game just isn’t for you, then nobody can guarantee that you will enjoy what you play. I have played a lot of multiplayer on PS3 and I enjoy it, but if you don’t, you might want to sell it or trade it to someone who might like it more — but c’mon, I can’t believe you needed to post here to come up with that option.

  • Dave

    an old post and all – but worth mentioning I had the same problem and it ended up being the disc was messed up it wouldnt read when i tried to install to my xbox, so i took it back and got an exchange.

  • Sora2key

    Don’t kill the him he’s just the messenger xD

  • Frank Hamel

    how come no mention of the leaked Maps for Call of Duty: Black Ops named Escalation dated May 3rd? We want details!!!!

  • http://oneofswords.com/ Dan (OneOfSwords)

    Two reasons. One, this article is a signpost and several months old. So it’s not likely to be updated. Two, I only deal in official news. Rumors are not what you will find at OneOfSwords.com, unless they are then determined to be true or false.

  • Erik Gomezz

    there will be DLC for Wii?

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