Editorial: Don’t forget Real ID’s true goal

by Dan on July 9, 2010

I didn’t want to say anything about the Real ID thing — Blizzard’s plan to link your real name to your forum posts — but now that Blizzard has said, “Okay, we won’t do that,” can I just throw one more log onto the fire? And this is a personal opinion.

Every negative I heard people cite about linking real-world identities to forum flamewars, I understand. The dangers of real-world stalking are real. The fact that unbalanced people might seek revenge in meatspace is all too plausible. All it takes is one nutcase and the media will be awash in headlines about “The WoW Killer” or something stupid like that (and they won’t be talking about a rival MMO). Opponents to the program, you had me at “But…” This implementation had some major downsides, and they were ultimately deemed too huge to proceed as planned. So Blizzard changed course.

Somewhere along the way, though, I think people lost sight of why Real ID really exists. When Mike Morhaime introduced Real ID on a conference call a few weeks back, it was explained with a much more altruistic angle — and that’s what the Real ID page says, too. “Forming and maintaining meaningful relationships with your friends on the service” is a truly noble goal, and when I say “I like Real ID,” that’s what I’m thinking about. It’s not just about accountability for nasty forum posts, though that’s clearly a benefit, and one I strongly support. I see Real ID as a statement about the gaming culture as a whole and its place in society at large.

Do you treat your online friends with any less respect than you treat your face to face friends? If so, why? And what’s stopping your online friends from becoming “real world” friends? In most cases, I’d bet a nickname is the only real difference. But if we can lower that barrier, I think gaming will continue to mature — when we treat each other with real-world respect, the skeptics can see there’s more to gamers than just flame wars and headshots. Real ID, for me, has the potential to validate online relationships and to remove some of the fear and misunderstanding that comes from unclear or guarded communication. That’s why I was eager to sign up for Real ID as soon as it went live in WoW — it could point the way to a major, positive cultural shift. If you’re going to dream, dream big, right? In the meantime, I am already enjoying that benefit of connecting with real world friends across different servers — which is Real ID’s ultimate goal.

So, as the takeaway from this very heated week, I don’t think the problem is Real ID — it’s the way Real ID can potentially be used (and, I should point out, was not ultimately used). Yes, this technology, like any other, can have negative impact. But you don’t throw away technology; you just use it differently. Blizzard announced a plan to use technology one way, then changed their mind about it based on feedback. It worked, but I don’t think people had to go to the extreme lengths they did to get their point across — I think people were raging against a machine that was already listening all along. Accountability and rational discussion seem to be the internet’s white whales.

But for all the negative reactions, I just hope people don’t discount the positive things this technology can bring, with time and more discussion and thought. There is more to Real ID than this idea. Don’t encourage the caveman to smash the frightening television.

  • http://twitter.com/litrock Matt

    I have plenty of online friends, but they're people I meet anonymously and slowly get to know before I GET THE CHOICE to reveal who I am or not. That's the key.

  • http://twitter.com/Paranerd Paranerd

    It's one thing to share you own name with online friends, but it's another thing to have it posted all over internet forums just to discuss a video game.

  • mvbooth

    I have a fake name on my Facebook account, why? I want the choice of finding people who I want to be associated with. I had an account with my real name but deleted it because as I added “friends” I was stuck with keeping them unless I wanted to “hide” what they were saying or de-friend them and risk offending them.

    I understand the whole “make online more like off-line” argument when it comes to relationships, but I think it all comes down to a person's personality and character in the first place. I suck at networking and being social in real-life, but in-game I will harass, joke, antagonize and befriend almost anyone. I appreciate the anonymity that my online profiles give me.

    My theory is that most people who act like jerks online are probably really jerks in real life. They might step up the level at which they act like a jerk while online because there are no real-world ramifications, but the underlining traits are there in who they really are.

    I don't really know the real names (except the occasional last name) of anyone I play online with, unless I met them in real-life first. I like it that way so I keep it that way. I wouldn't mind meeting these people in real life, but the truth is that our “friendship” is based on the fact that we were playing the same game and we happened to like each other's in-game chat or whatever.

    My guess is that a lot of people on my gaming friend's list would not be the kind of people I would maintain real-world relationships with. That's just the kind of person I am.

    Having said ALL that, my reasons for being against forced connections between my real life and online life should be clear. It's really no one's business how I choose to integrate my physical identity with my cyber identity.

  • Karakkan

    I like Real ID, inside of the game. Taking it and putting it in a place as public as the official forums, in my eyes, would have caused nothing but troubles and stress. Keeping in contact with my close friends no matter where or who they're playing in the game? Awesome. Some stranger digging through my personal information because he didn't like something I said? Not so awesome. I'm all for using it, but it has to be used in a sensible, and very much safe, way.

    PS: Thanks for answering my E-Mail on this subject yesterday Dan!

  • mvbooth

    BUT, I do support opt-ins that allow a person to link several online profiles. To me that's the best way to supplement a person's online relationships.

    Integrating social networks with each other seems a better way to promote and nourish online relationships versus going straight for the jugular by directly linking online and off-line information.

  • http://oneofswords.com/ Dan (OneOfSwords)

    Which, disregarding the forum kerfuffle, is exactly what Real ID is and does. It's an opt-in for people you choose to know more closely. The forum issue is sort of above and beyond that — and clearly a step too far for the community.

  • Pingback: On Real and Fake « A Consequence of Hypoglycemia.

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